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FAQ

About rooms and facilities

Q. What kinds of amenities are in a room.

Yukata robes, bath towels, towels, and tooth brushes are available.

Q. Do you have a microwave?

A. We have a microwave in shared space, please feel free to use it.

Q. Do you have a washing machine and a dryer?

A. A washing machine and a dryer are in the basement. You can purchase detergent at the front desk.

Q. Are tattoos are allowed in the onsen?

A. f guests have tattoos, we ask them to cover their tattoos with a sheet of something.
 

About food

Q. What time is dinner served?

A. We ask our guests to select dinner time from 6:00pm, or 6:30pm. We will not able to serve dinner after 6:30pm.

Q. Do you have a kids meal?

A. Yes, it is ¥1,650. Please contact us in advance to add a kids meal.

Q. What time is breakfast served?

A. We ask our guests to select breakfast time from 7:00am or 7:30am. (The restaurant is open at 6:30am during summer. Please contact us more details)

About payment

Q. Can I use a credit card for payment?

A. Yes, you can use a credit card for payment.

About transportation

Q. Please tell me the bus schedule to Ryounkaku.

A. You can check the bus timetable here .

Q. Snow tires are needed in May to visit Ryounkaku?

A. The road is sometimes covered with snow even in early May, so please be prepared for snow and take a bus if needed.

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